Bitbucket service fails to start

[Maksim Kunin]

The Bitbucket service fails to start:

os::commit_memory(0x00000000d4cc0000, 724828160, 0) failed; error='Cannot allocate memory' (errno=12)

Native memory allocation (mmap) failed to map 724828160 bytes for committing reserved memory.

I tried to add in /opt/atlassian/bitbucket/5.13.0/bin/set-jmx-opts.sh those options:

 -XX:-UseCompressedOops -XX:InitialHeapSize=266338304 -XX:MaxHeapSize=4261412864

It didn't solve the problem. The host has 4GB RAM.

[Alexis Robert · Accepted solution]

Hi @Maksim Kunin, 

can you try disabling CompressedOops ? just remove the "-XX:-UseCompressedOops" part of the set-jmx-opts.sh.

Also, your jvm heap size settings seem weird for a server with 4GB RAM. Can you try setting both to 1024m in case the CompressedOops removal is not enough ?

Let me know if this helps, 

--Alexis

[Maksim Kunin]

Hi Alexis,

Many thanks for you response. The problem is with elasticsearch. I disable it and now the service is working. 

Many thanks,

Maksim

[Alexis Robert]

Happy we could help you @Maksim Kunin !

Please take a moment to mark our posts as "Accepted" so that other users can find this when they run into a similar issue.

Thanks, 

--Alexis