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Bitbucket repo: Downloads page became empty

kokonech July 9, 2025

We have on bitbucket an open source bioinformatics project with a lot of downloads:

https://bitbucket.org/kokonech/qualimap 

The pre-built versions were saved at Downloads page. However, by some reason the this page became empty:

https://bitbucket.org/kokonech/qualimap/downloads/

Nevertheless, previous links saved at other places (e.g. tool website http://qualimap.conesalab.org/) are still working, for example here's one latest release:

https://bitbucket.org/kokonech/qualimap/downloads/qualimap_v2.3.zip

 

How to restore all previous links at Downloads page? 

2 answers

1 vote
Ricardo N
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2025

Hi kokonech,

Welcome to the community!

You can't see the "Download" feature because you are on a free plan.

We have recently shared the details of these changes on our post below.

The way to achieve your goal of downloading your files is by upgrading to a paid plan and utilising our 30-day trial period to restore functionality and provide more time to backup your files from the Download section.

You can choose to continue or cease your trial before the end of the 30-day period.

Please let me know your thoughts, and if you have any further questions related.

Regards,
Ricardo

kokonech July 11, 2025

Hi Ricardo, thanks a lot for detailed explanation! There is a statement in the link you proivded: "We remain committed to supporting all our customers and offer special plans for startups, academic institutions, and open-source projects." Our project is exactly academic and open-source, but I did not find any details about it. Is there a chance to provide permission to open Downloads? Do you know how to get more details about this opportunity?

Ricardo N
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2025

Hi Kokonech,

I am glad to bring more details.

Considering your scenario, please raise your request with our academic license request page. They should be able to further help with this.

 

Regards,
Ricardo

1 vote
Aron Gombas _Midori_
Community Champion
July 10, 2025

Are you using the Free plan on Bitbucket Cloud?

If so, then the Downloads page is not allowed for you anymore, unfortunately.

kokonech July 11, 2025

Tnx for reply, that's sad news :(

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