Bitbucket managed account

[Sara Veneziale]

Hello, 

I made my Bitbucket account as a university student. Now that I have graduated I will lose access to my institutional email address, so I would like to change the email address associated with my account. However, it says that my account is managed, so I am unable to do this. I have tried contacting my university ICT service about this, but they seem unable to help. 

Is there anything I can do to go around this? Or shall I just make a new account and migrate there? Many thanks!

[Ben]

Hi @Sara Veneziale 

As your account is organisationally managed, us and you have no option to change the email address associated with your account.

If you don't receive a response from the ICT team - then I'd suggest creating a new workspace with a different email address and migrating your repositories across to this new workspace:

• https://support.atlassian.com/bitbucket-cloud/docs/create-your-workspace/
• https://support.atlassian.com/bitbucket-cloud/docs/transfer-repository-ownership/

Cheers!

- Ben (Bitbucket Cloud Support)