Bitbucket Server workflow interface to Jira Software modifies unedited values

[Deleted user]

Hi Community,

We use time tracking in Jira Software (Original estimate and time remaining).

When I transition a Jira issue from one state to another from within Jira all issue attributes are as expected.

However, when undertaking a pull request in Bitbucket Server, if I transition the Jira issue from one state to another by clicking on the Jira link, I notice afterwards that the Jira time tracking attributes have been reset to null. There is a single "Time Tracking" field that I can update in Bitbucket's Jira interface, which I leave empty. It appears that the interface is destructively updating Jira attributes which have not been changed.

Question: Is there something that I have to configure in the Bitbucket/Jira interface or is this a bug? Has anyone else noticed similar behaviour? I only checked time tracking attributes so others may be affected.

Thanks for any insight.