Bitbucket Repository Access Issue — Invite Not Working

[anshu]

I'm having trouble accessing a Bitbucket repository even after multiple invite attempts.

• Issue: The workspace admin has sent me an invite 3+ times to the above email, but I never received it — not in inbox, not in spam. When I log into Bitbucket, no repositories are showing under my account.

[Arkadiusz Wroblewski]

Hello @anshu 

Can you check https://id.atlassian.com/gateway/api/marketing/email-preferences an

Especially "Product Invitations"

Best,

Arkadiusz 🤠

[Vipul Reddy]

Hey @anshu,

As @Arkadiusz Wroblewski mentioned, please follow the steps below to ensure that your Product Invitations email preferences are ticked:

1. Navigate to https://id.atlassian.com/manage-profile/email 
2. Click on 'email preferences center'
3. Scroll down, click the tick box for Product Invitations
4. Ask the Bitbucket workspace administrator to cancel all existing invitations and re-send the invite to your email