Bitbucket Invitation Emails Displaying Incorrect User Names with URL Parameters/query string?

[Sika]

When I send invites directly through Bitbucket’s web interface, the sender’s name (my name and my colleagues’) is displayed incorrectly in our invitation emails. Instead of our actual names, the email shows a strange string (example attached).

This issue is specific to Bitbucket invites—other Atlassian tools don’t exhibit this behavior. My profile settings appear correct, and this string is nowhere in my settings.

 Has anyone encountered this before? Is this a known issue, and is there a workaround or fix? 

Thank you!

[Mark C]

Hi @Sika

Welcome to the community.

Could confirm if you're getting this using different browser (like incognito window)?

Regards,
Mark C

[Sika]

Hi Mark, 
Yes same result, I signed in Incognito and invited my test account. 

[Mark C]

Hi @Sika

Thanks for trying it out.

Just wanted to confirm, do you see the same when you open your mail via your mobile phone?

Regards,
Mark C

[Sika]

No problem. And yes I do, it's also the subject of the invite as well.

[Mark C]

Hi @Sika

Thanks for the confirmation.
I'm currently checking this internally.

In the meantime, could you confirm if you're able to accept the invitation?

Regards,
Mark C

[Sika]

Thanks Mark. Yes, this is our standard approach for sending out Bitbucket invites to employees, so they are able to accept it with no issue. But sometimes they are apprehensive about the invite because our names come off like phishing attempts.

[John Funk]

Hi Sika - Welcome to the Atlassian Community!

I am moving this one to the Bitbucket group. 

[Sika]

thanks John!