Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Bitbucket Cloud error "We couldn’t log you in"

Alex Benusovich
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 17, 2025

Im getting this error when I try to login to bitbucket cloud:


We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

 

I have tried different browsers/extension disables and still the same error. JIRA and confluence work fine, so this is just an issue with bitbucket.

Thanks,

Alex

edit: our admin sees this message that the account was automatically deactivated by bitbucket.
Screenshot 2025-11-17 at 11.08.28 AM.png

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events