As adming sent reporesoty access but user did not get mail

[Educational Initiatives]

We have given repo access to on user but the user did not get any notification mail on his mail
what is issue and how to solve 

[Ben]

Hi,

Welcome to the Bitbucket Cloud community!

May I know what the issue is here? I can see that each user who was sent an invitation is a member of the workspace. Once a user is a member of a workspace, they no longer need invitations and will be added directly to the repositories.

I additionally cannot see any SMTP bounces from your mail server, so mail is being delivered.

If you still require support - please raise a ticket directly with us, as Community is a public forum and it would not be appropriate to share personal information (such as email addresses) which would identify publicly the users that aren't receiving emails:

• https://support.atlassian.com/contact/

If you are not able to raise a ticket, please let me know and include the timezone you are in so that I can raise one on your behalf :)

Cheers!

- Ben (Bitbucket Cloud Support)