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ADO service connection authentication failing while using email & bitbucket API token method

Tej.Thalla
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September 12, 2025

ADO service connection authentication failing while using email & bitbucket API token method

 

can you please suggest why its failing but in the pipeline variable while passing API token without email it's working on git clone 

3 answers

1 vote
Tej.Thalla
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September 12, 2025

I'm getting error as below.

Failed to query service connection API: 'https://bitbucket.org/2.0/repositories?role=member'. Error Message: 'Too long redirect chain: 50 (50 allowed)'

0 votes
Mathias Hellstern
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November 13, 2025

Any update on the issue?

We are facing the same issue, when setting up a "New Bitbucket Cloud service connection" in Azure DevOps with Email and API Token we get the Error: 'https://bitbucket.org/2.0/repositories?role=member'. Error Message: 'Too long redirect chain: 50 (50 allowed)

 

UPDATE: 

We use the Mail and token provided on API Token creation in Bitbucket, something like: 

46br9l.....@bots.bitbucket.org

0 votes
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 15, 2025

Hi @Tej.Thalla

Welcome to the community.

Could you confirm if you're using your Atlassian email?

Regards,
Mark C

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