We Want Your Feedback: Rovo Chat in Bitbucket Cloud (Open Beta)

[#1]

Hi everyone 👋,

We’re excited to announce that Rovo Chat in Bitbucket Cloud is now available in open beta! 🎉

Rovo Chat is your AI teammate, built right into Bitbucket, designed to help reduce toil and keep developers in flow.

With Rovo Chat, you can:

• Summarize pull requests → Get quick, context-aware overviews.

• Find project context → Instantly surface linked Jira issues, design files, or project pages right in Bitbucket.

• Get instant documentation summaries → Turn long Confluence pages into concise takeaways.

• Stay on top of team work → Give managers visibility into PRs their teams are opening and reviewing.

And this is just the beginning. Over the coming months, we’ll expand Rovo’s capabilities across PRs, code and pipelines with deeper context and actions.

Rollout details

We’ve started a phased rollout of Rovo Chat in Bitbucket Cloud today, and it will be available to 100% of users by September 30, 2025.

To check if you already have access, look for the Rovo Chat button in your top navigation bar.

We’d love your feedback

We built Rovo Chat to help teams stay in flow and focus on what matters most: building great software. Now we’d love to hear from you!

• What’s working well for you?

• Where are you running into friction?

• What other workflows would you like to see Rovo support?

Your feedback is incredibly valuable and will help us shape the future of Rovo Chat.

Note: to use Rovo Chat, your Bitbucket & Jira instances need to be connected, and your workspace admin needs to enable AI so Rovo can index your data.

How to share feedback

Drop your thoughts, suggestions, and questions below ⬇️. We’re listening!

Thanks for being part of this journey with us. We can’t wait to hear how you’re using Rovo Chat and how we can make it even better. 💙

Prefer to share your feedback in a conversation?

We’re looking for a few Rovo Chat open beta users to chat with us for 30 minutes over the next few weeks. You’ll have a one-on-one conversation with a product manager, designer, or researcher. As a thank you, we’ll send you a $100 gift card.
If you’re interested in participating, please click here to sign up.

[Christian Sciberras]

Sorry, but this is totally useless (and judging by the amount of likes, I'm not alone feeling so).

We're missing critical features that other competitors implemented ages ago, none of which can be replaced or fixed by slapping in some AI fad.

[Chris Bezile]

Rovo is very unimpressive and doesn’t appear capable of doing the most simple things. Why would you release something so under-developed?  It's extremely frustrating to put in time and effort with a tool like this only for it to be so incapable.

For example, I ask it to compare two different confluence pages, and combine them into a single page to publish. I provided it links to the two pages in a very simple prompt with instructions to compare and create a new ‘combined’ page. Rovo confirmed it understood and started thinking, and even output what appeared to be new page content in the chat window. However there were glaring discrepancies and missing content when it published the page. I called out these problems and told Rovo to fix the missing content. Rovo pretended to think about it and just did nothing for at least 15 mins. I asked for a status update and Rovo said it was preparing updates to publish but never did.

Another example, I asked Rovo if it could publish a new Confluence page based on a markdown file I provided. Rovo said yes. Rovo reviewed the file and published a page with a Table of Contents but no actual content from my markdown file. I asked it to review the source file again and add the content.  Rovo confirmed the content was missing and claimed to be updating Confluence but actually did nothing.  I waited, and waited, and asked for status updates. Rovo continued to tell me it was preparing my content and ready to publish. Nothing was ever produced or updated.

[Sanchi Gupta]

@Christian Sciberras Thank you so much for sharing your candid feedback. I’d love to better understand which features you were looking for and found missing in Bitbucket. What questions did you try asking Rovo? This will help us shape our roadmap and make sure we’re solving the right problems.

Your input makes the product better, so thank you again for being open and direct with us. 🙏

[Sanchi Gupta]

@Chris Bezile Thanks so much for sharing this detailed feedback. I can imagine how frustrating that must have been. I want to make sure I fully understand your setup so we can support you properly.

We’re in Beta right now, and feedback like this is exactly what helps us identify gaps and improve quickly.

Can I ask where you’re currently using Rovo? Is this inside Bitbucket (Rovo Chat in PRs, repos, etc.) or primarily in Confluence? That will help us route this correctly and get you the right team.

If you’re open to it, I’d love to connect directly and walk through your use cases. Feel free to email me at sgupta10@atlassian.com so we can set up a quick call.

Your input is hugely valuable at this stage, and I want to make sure it lands with the right folks. 🙏

[Benjamin Swan]

I am excited for the potential of Rovo to help document our highly opaque codebase. I am imagining generating one Confluence page per file, with Rovo explaining what it does, what its dependencies are etc. This could be kept perpetually updated by setting up triggers when a file is changed.

Until Rovo can actually access the contents of our files in Bitbucket and I can use them in automations, though, this is impossible. 

I understand that this is early days, but I hope that a deep Bitbucket <> Rovo <> Confluence integration is a high priority for your roadmap. Ideally, dedicated tools for AI documentation, as this is surely important for many other companies too.

[Ryan Orth]

Thanks for bolting on features nobody asked for, then raising prices on everything as a result.

[Christian Sciberras]

@Sanchi Gupta I didn't ask Rovo anything because the day-to-day problems we're experiencing can't be fixed by AI. The best/only thing it can do is suggesting to switch to a competitor.

Here are a few issues from the past month or so:

• Code review comments
  • the "suggest code" feature is quite buggy and frustrating to use (cursor randomly selecting the whole element, randomly typing outside of the editor, the editor suddenly becoming non-editable) 
  • cannot have code blocks in lists or tables; in a specific case it messes up after saving (and editing it back shows up a messed up editable content)
  • would be nice to be able to write comments in markdown - every developer knows it and every competitor supports it
• Caching in pipeline
  • is quite limited (you can't programmatically update a cache)
  • inefficient (you can't use a partial cache - it's a black/white situation)
  • buggy (e.g. docker bake doesn't work with cache)
  • doesn't work well for normal situations e.g. especially with regards to custom build-time-only images
• PR merge checks are too primitive, and missing basics like disallowing merging when some checks didn't pass
• And a few more from today:
  • no handling (viewing/managing) of git tags in UI
  • cannot run manual pipelines for commits or tags (only branches)
• Rendering markdown files
  • Missing support for mermaid
  • Subtle difference in markdown flavour requiring very specific formatting (such as exact indentation and blank lines, with respect to lists within lists)

I can't see how Rovo would be able to solve any of that.

While we've seen some major improvements in the last few years, they're mostly just catching up to competitors. What customers really need is to have a solid product, rather than slapping in a fad - especially as pointless as this one since accessing confluence via api is rather trivial and anyone could set up some AI to do that.

[Chris Morse]

The document states to turn on AI in Jira and Bitbucke:

1. Enable AI in Jira and Bitbucket. This allows Rovo to start indexing your data. Please note, indexing may take 24–48 hours.

Jira was already done but Bitbucket is not an available option. The onboarding of Rovo, Rovo Dev etc has been tough at best. Often the docs don't match the UI.

Here is our Admin section. You can see no Bitbucket option.