Bitbucket cleanup of free unused workspaces: what you need to know

[Paulius Danėnas]

After contacting the support, I managed to resolve my issue - it turned out that my personal workspace was, for some unknown reason, moved and assigned to the company I work for (which is quite surprising, as I was a BitBucket user even before joining it and never issued any requests for that). Therefore, my advice for other users with similar issues would be to check whether the missing workspace is not associated with any other accounts or emails.

Hope this helps!

[Vindorable]

Help me please. My workspace not there and all my repos I cannot find. I have important projects there. Can someone help me? I can't seem to contact support because I'm on free tier with only community support.

[Karlo]

I logged in today and found my workspaces gone. After I searched Google and found the notice here. Now I have to accept the fact that all of my code repositories (accumulated more than 10 years) stored in Bitbucket gone forever.

It's a sad story.

How can we trust you?

[Yana]

@Vindorable 

You currently have 2 workspaces, one was crated in 2016 and has 43 repositories and the second one was created on May 11, 2026 with 0 repositories. Both workspaces are under your profile that was used to create your comment above.  When logged in to Bitbucket account, click on your avatar in the top right corner > select All workspaces on Drop down. You should be able to find your repositories from there. 

We haven't started deleting any workspaces yet.

[Yana]

@Karlo 

Both your workspaces and repositories are active and have not been deleted. 

You do not have a workspaces under this profile that is 10 years old, the oldest one was created in 2022 and has 82 repositories. Please see my comment above on how to navigate to it. 

If you are not able to see the workspace that you are looking for on the All Workspaces list, please share your workspaces ID or reach out to our support team for help. 

Our team hasn't started deleting any of the workspaces yet. 

[Karlo]

@Yana Thank you for your help. I meant code repository not workspace that has more than 10 years old. And my workspaces are restored and now I can see them. Thank you!