Bamboo: LDAP users unexpected error has occurred

[Ali Jabir]

Hi,

I have synced bamboo with LDAP for authentication.

When I navigate to Security -> Users, I get the following popup:

Reloading the page does not help as it gets back to the same popup. Upon hitting "Cancel" I can see all the LDAP users and authentication works for them too. But this message keeps popping up every time.

I see the following in the logs

2019-07-02 10:05:16,488 INFO [http-nio-8085-exec-12] [BambooAuthenticator] Finished doing authentication checks for my_user, took 159.9 ms
2019-07-02 10:05:16,647 INFO [http-nio-8085-exec-8] [AccessLogFilter] my_user GET http://mydomain.com/admin/user/viewUsers.action 376576kb
2019-07-02 10:05:17,343 INFO [http-nio-8085-exec-20] [AccessLogFilter] my_user GET http://mybamboo-domain.com/rest/troubleshooting/1.0/check/my_user?_=1562061916949 359358kb
2019-07-02 10:05:17,398 INFO [http-nio-8085-exec-14] [AccessLogFilter] my_user GET http://mybamboo-domain.com/rest/api/latest/admin/users?limit=100&_=1562061916950 357777kb
2019-07-02 10:05:18,189 INFO [http-nio-8085-exec-22] [AccessLogFilter] my_user POST http://mybamboo-domain.com/rest/analytics/1.0/publish/bulk 338813kb
2019-07-02 10:05:18,196 WARN [http-nio-8085-exec-22] [XsrfResourceFilter] Additional XSRF checks failed for request: http://mybamboo-domain.com/rest/analytics/1.0/publish/bulk , origin: https://mybamboo-domain.com , referrer: https://mybamboo-domain.com/admin/user/viewUsers.action , credentials in request: true , allowed via CORS: false
2019-07-02 10:05:18,196 WARN [http-nio-8085-exec-22] [BambooRestPerformanceFilterFactory] requestProcessingStart was not initialised for this call com.atlassian.analytics.client.browser.PublisherResource.publishBulkEvents(java.util.List)
2019-07-02 10:05:18,196 WARN [http-nio-8085-exec-22] [PerformanceStatsServiceImpl] Problem in measurement of call duration REST:com.atlassian.analytics.client.browser.PublisherResource.publishBulkEvents(java.util.List), measured duration [ms]: 1562061918196
2019-07-02 10:05:18,381 INFO [atlassian-scheduler-quartz2.local_Worker-3] [RFC4519DirectoryMembershipsIterable] Found 1454 children for 80 groups in 22181 ms
2019-07-02 10:05:20,162 INFO [atlassian-scheduler-quartz2.local_Worker-3] [DbCachingRemoteDirectory] FULL synchronisation complete for directory [ 688130 ] in [ 25768ms ]

Could I get some assistance here?

Thanks
Ali

[Foong]

As mentioned in the Support Issue, server.xml file is missing proxy setting:

     secure="true"
     scheme="https"
     proxyName="mycompany.com" 
     proxyPort="443"

Refer to Securing Bamboo with Apache using SSL