Duplicate question, see earlier post: https://community.atlassian.com/forums/Jira-Service-Management/this-will-impact-us/qaq-p/3112366
Hello @Jiraadmin
Can you provide more information? What are you referring to when you say "this"? Was there an email or an Announcement of a change that you are asking about?
Generally no customer is ever required to upgrade to the Premium plan. You might need to consider upgrading if there is functionality that you want to is only available from the Premium plan.
I see that you posted the same question and again without any details here.
https://community.atlassian.com/forums/Jira-Service-Management/this-will-impact-us/qaq-p/3112366
Please make sure you provide enough details with your questions so that we can offer advice.
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