Recording Posted! How we built this - Jira Similar Issues linking them all together

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At Atlassian, we are hard at work building new features to improve your workflow and efficiency. 

Join Apurva and Bo to explore Jira’s Similar Issues feature, a tool designed to enhance productivity by identifying and surfacing issues with common characteristics. Discover how this feature helps in planning, cleaning duplicate backlogs, and leveraging past experiences. Learn about the technology behind it and its impact on Atlassian's workflow.

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In this community event, we delve into the journey of developing the Jira Similar Issues feature, a highly anticipated tool that empowers users by identifying and surfacing issues with common characteristics. This feature is designed to enhance productivity in various scenarios, such as helping users scope their work effectively, cleaning duplicate issues in backlogs, and leveraging previous experiences for current tasks.

What is Jira Similar Issues?

The Similar Issues feature focuses on finding and surfacing relevant context for Jira issues. It identifies issues with common characteristics, enabling users to plan better, reduce clutter, and draw from past experiences.

How It Works

Users can trigger the Similar Issues feature by clicking a button, which prompts an AI-driven search and recommendation process based on semantic similarity. The system ranks and presents issues that share dependencies, similarities, or contextual relationships, allowing users to review and link them for further reference.

The Technology Behind It

The development of this feature involved exploring Atlassian's existing assets and designing a solution that adheres to constraints while optimizing performance. The feature uses a defined scope to search and rank issues, focusing on semantic similarity to provide accurate recommendations.