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Subscription Not Working

Travis Hill
Contributor
March 7, 2025

Hello! Looking for some help. We created a subscription email from a dashboard in Atlassian Analytics and have filtered (within the subscription) on a subset of issue keys (theres like 20 individual issues wed like to focus on). However, whenever the email sends, the link it provides is just to the general dashboard with out the set controls we set up in the subscription (over 1100 issues). Has anyone else run into this issue? How did you fix it if so? Thanks in advance!

Screenshot 2025-03-06 at 5.19.18 PM.png

1 answer

0 votes
Jessie Turpin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2025

Hi Travis! Thanks for reaching out with your question. Would you mind creating a support ticket to allow our support team to access your instance and take a look at the dashboard subscription? 

Thanks,

Jessie

Travis Hill
Contributor
March 11, 2025

Submitted, thank you!

Jessie Turpin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 11, 2025

Thank you! We'll be in touch on the ticket soon 

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