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Don't understand SmartLinks in Rovo

Thorsten Kamann
Contributor
September 18, 2025

Hello,

we are starting with Rovo and try out some things. Today we want to find out how we can access the deals in Pipedrive. So I connected to Pipedrive and then ... nothing.

There is a page for this SmartLink integration but completely useless. No documentation, no examples how to use this.

I need some hints how to use it:

  1. Do I need to wait or are the data immediately accessible? 
  2. Give me some examples of what I can do with this integration.
  3. How to remove the connection? I see no options to do this.

Best

Thorsten

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Rebekka Heilmann _viadee_
Community Champion
September 19, 2025

Smartlink "integrations" is works different than the Rovo Connectors that you setup in the Administration. Rovo will only search inside any link that is displayed within Confluence AND that has been viewed by the current user.

So let's say you have two Confluence pages with links to Pipedrive:
Page A with Link to Deal 1; Page B with Link to Deal 2
You viewed page A but never viewed Page B - now you search for Deals. You will only get information on Deal 1.

A different user who has accessed different pages with other links may get completely different results; not even taking into account that permissions may be different.

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