AI adoption is everywhere — but how we roll it out makes all the difference. Let’s talk: Product-Focused Enablement vs. Person-Focused Enablement.
Product-Focused Enablement
• Feature First: Starts with what the AI can do — dashboards, prompts, APIs.
• Top-Down Rollout: Driven by leadership mandates and training materials.
• One-Size-Fits-All: Assumes all users need the same resources at the same time.
• Low Retention: High initial buzz, but adoption stalls once real-world friction hits.
Person-Focused Enablement
• Need First: Starts with what people are trying to solve — not just what the AI can do.
• Grassroots Movement: Led by internal champions who model and inspire use.
• Tailored Resources: Think: enablement agents, living toolkits, feedback loops.
• Sustained Impact: Adoption grows organically because people feel ownership and see value.
In this week's Rovo Is for Everyone — Ready to Lead the Change? with @Ali BenCafu we didn’t teach features — we activated people.
If we want global AI success, we need more than feature tours. We need people-led adoption, powered by curiosity and context.
What this looks like in action? Join our series and the movement.
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Dr Valeri Colon _Connect Centric_
Strategic Growth Leader
Connect Centric
Washington, DC
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