auto populate a custom field with exceptions

[Deleted user]

Hi,

I want to populate custom fields with a specific value depending on a scripted field. 

Example: Custom field = A --> text field = A1

Custom field = B --> text field = fkdfm

I tried to do it with a post function in a transition, but if someone already writes another value in the text field, this value gets overwritte. Even when no value has been scripted in the scripted field, it gets all wiped out. 

So, I was thinking about a script listener, but I'm not that good of a coder. I'm stuck somewhere :-)

I'm doing something wrong here:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.UpdateIssueRequest
import com.atlassian.jira.event.type.EventDispatchOption

def customFieldManager = ComponentAccessor.getCustomFieldManager()
def issueManager = ComponentAccessor.getIssueManager()

def customerField = customFieldManager.getCustomFieldObject("customfield_13102")
def customer = event.getIssue().getCustomFieldValue(customerField)

def serverName = ""

if(customer == "customerA"){
 serverName = "customerA.server"
} else if(customer == "customerB"){
 serverName = "customerB.server"
}

if(serverName != ""){
 def applicationUser = ComponentAccessor.getJiraAuthenticationContext().loggedInUser
 def mutableIssue = issueManager.getIssueObject(event.getIssue().getKey())
 mutableIssue.setserverName()
 
 def updateIssueRequest = UpdateIssueRequest.builder().build()
 updateIssueRequest.builder().eventDispatchOption(EventDispatchOption.ISSUE_UPDATED)
 issueManager.updateIssue(applicationUser, mutableIssue, updateIssueRequest)
}

Any help is appreciated!

Kind regards,

Robin

[Joshua Yamdogo @ Adaptavist]

Your script is very close, though I am not sure what the setserverName() method is from. This script should work in a listener, just put in the name of your server name custom field:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder

def issue = event.issue as Issue

def customFieldManager = ComponentAccessor.getCustomFieldManager()

def customerField = customFieldManager.getCustomFieldObject("customfield_13102")
def customer = issue.getCustomFieldValue(customerField)

def serverName = ""

if(customer == "customerA"){
    serverName = "customerA.server"
} else if(customer == "customerB"){
    serverName = "customerB.server"
}

if(serverName != ""){
    def serverField = customFieldManager.getCustomFieldObjects(issue).find {it.name == "Name of server field"}
    def changeHolder = new DefaultIssueChangeHolder()
    serverField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(serverField), serverName),changeHolder)
}

[Deleted user]

Hi Joshua

Thank you for your reply.

I get an error when I do it like this.

[Deleted user]

it flags the error as inappropriate, so I added screenshots.

[Joshua Yamdogo @ Adaptavist]

Could you post the script you're using? Did you change what gave you? It looks like you're trying to get the reporter of the issue to use for the customer variable.

[Deleted user]

I just changed the name of the customer

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder

def issue = event.issue as Issue

def customFieldManager = ComponentAccessor.getCustomFieldManager()

def customer = Issue.getReporter()

def serverName = ""

if(customer == "customerA"){
serverName = "server"
} else if(customer == "portfolio@customerA.com"){
serverName = "serverA"
}

if(serverName != ""){
def serverField = customFieldManager.getCustomFieldObjects(issue).find {it.name == "Environment (Server URL)"}
def changeHolder = new DefaultIssueChangeHolder()
serverField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(serverField), serverName),changeHolder)
}

[Deleted user]

I see what you mean, I tried something else as well. I've tried it with the reporter, just to see if that would work...