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XRay - Test execution and Test plans not loading

Haridha Kolandaswamy
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September 17, 2025

Hello Team, we are still facing issues with Test cases, Test execution & Test plans loading issue in XRAY. We can see the linked test executions in the Test plan are not showing. Same with Test executions no showing the added cases. Also, the steps in test cases not showing.

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Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 17, 2025

Hey @Haridha Kolandaswamy

Welcome to Atlassian Community!

There is an incodent at X-ray's end: https://xray.statuspage.io/incidents/ym66dsv0gw62

You can subscribe it or reach out to X ray support directly via email (support@getxray.app) or their support portal: https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2

Thanks!

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