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Why can't I see a project when importing test cases via XRay, .csv file

Joe Hoag
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June 24, 2025

I am attempting to import test cases to xray, from a .csv file.  Unfortunately it does not show any projects for me to import into.

I did see this related question, but I've checked and I already have "Create Issue" permission.

One more strange thing: If I attempt to import via a JSON file, I *do* see my project.  Just not from a .csv file.  See screenshots below.  I'm pretty sure that I need to import via .csv file, because importing from a JSON file does not allow me to map csv fields to jira fields.

Any ideas as to how to get past this?Screenshot 2025-06-24 at 8.11.18 AM.pngScreenshot 2025-06-24 at 8.11.45 AM.png

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Francisco Fonseca _Xray_
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June 26, 2025

Hi @Joe Hoag,

Welcome to the community!

I suspect the issue you’re encountering is that the project you’re trying to select doesn’t have Xray configured.

Please check if, under Project Settings > Apps > Xray Settings > Summary, you see a message indicating that you need to add Xray issue types. If so, add them.

Give it another try, and the issue should be resolved.

Best,
Francisco

 

0 votes
Mikael Sandberg
Community Champion
June 24, 2025

Hi @Joe Hoag ,

Welcome to Atlassian Community!

One thing to try and see if it helps is to be added as project admin in the project you are importing to, we have a team that is doing csv imports and the user is added as admin and have no issues doing the import. If that does not help I would contact Xblend support and they should be able to help you.

Joe Hoag
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I'm New Here
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June 24, 2025

Thanks, but I'm pretty sure that I'm already an admin in the project.

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