Why are 'to do' tasks showing in JXL Sheets and Timeline, but not on the Board?

[Natalie Keane]

The board view in Jira doesn't show some 'to do' tasks, which are showing as 'to do' in the Timeline and in JXL Sheets. I need to Board to show all tasks regardless of their status. Please would someone mind advising on this? I'd be grateful for any help you can give. 

TIA 

[Jeroen Poismans]

Hi Natalie,

Can you give some more detail about your Board because there can be a number of reasons why these issues are not showing.

Things you could already check:

• Does the board filter include these work items?
• Are there subfilters that might exclude these work items?
• Are there quick filters active that might hide these items?
• Are the statuses mapped correctly to board columns?
• ...