We couldn't set the select value Field 'customfield_10134' cannot be set. It is not on the appropria

[Hendra Prakasa]

Hi all,

Please help, I'm using JIRA to manage project, I have several project with the same template, same field, I create custom field from : settings - issue - custom fields.

I've added several custom field maybe 10, but 3 out of 10 have problem with 1 of my project, give error message like this when choose the dropdown option :

"We couldn't set the select value

Field 'customfield_10134' cannot be set. It is not on the appropriate screen, or unknown."

What configuration is wrong ?

I don't make any complex setting, all is standard but I dont know why only this 3 field problem with 1 of my project, my other project is all fine with 10 custom field.

How to solve the issue ?

Regards,

Hendra

[Rilwan Ahmed]

Hi @Hendra Prakasa ,

Welcome to the community !!

To update a field value, the field should be present in Edit Screen of that ticket type. So go to project settings --> Issues --> Screens. Update the Edit Screen of the particular Ticket type and add the custom field in it. 

Please note: You should be a Jira admin to update the screens. 

Screenshot for your reference is attached