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TestRail User shows as anonymous

Richard Merced
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July 10, 2025

When pushing a defect from TestRail to Jira the user in Jira appears as anonymous in the Permission screen.  I have already tried changing TestRail integration configuration to include the following in the [push.fields] : 

 

email=%jira_user%
token=%jira_token%
password=%jira_password%

Just want to allow users to change the reporter. Yes, I've seen a million posts on this and tried a lot of things. I'm down to this. 

Jira Screen permission.jpg

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