Team Worklog Reports – Error with deprecated API and app missing from Marketplace

[Leandro Naranjo]

Hi,
in the last few days the Team Worklog Reports app has stopped working in our Jira Cloud.

When trying to generate reports, we get the following error:

Error generating report 
Data fetching problem: The requested API has been removed. Instead, use the new API based on improved searches. 
More info: https://developer.atlassian.com/changelog/#CHANGE-2046

Additionally:

• The app’s page on Atlassian Marketplace is no longer available.

• The last update we noticed was back in April 2025, but we can’t find any official information about deprecation or end of support.

• We haven’t found any notifications or announcements from the vendor.

Does anyone know if this app has been officially discontinued?

Thanks in advance for any guidance!

[Anton from JetHeads_io]

Hi @Leandro Naranjo 👋

Unfortunately, it does look like the Team Worklog Reports app is no longer supported. I know that’s frustrating.

As an alternative, you might want to look at JetTime — it’s a privacy-first time tracking and reporting app for Jira Cloud. JetTime fully supports the new APIs and lets you build reports broken down by person, project, sprint, assignee, or custom fields, with export options as well. It’s actively maintained and runs fully on Atlassian’s infrastructure, so you won’t run into issues with disappearing APIs.

👉 JetTime on the Atlassian Marketplace
— Anton, JetTime founder

[Tuncay Senturk _Snapbytes_]

Hi @Leandro Naranjo 

Unfortunately, you are correct. Atlassian has recently removed the API, which is why the reports suddenly stopped working. Since the app’s Marketplace listing is no longer available, it looks like the app may not be supported (as I could not see any announcement).

If you are looking for an alternative, you might want to try SnapMetrics - Real Time Analytics (free on the Marketplace). It includes a Worklog Report that allows you to filter, group, and analyze logged work by date, user, project, or custom fields. I am one of the folks behind this app. Feel free to ask.

[Juan Falguera]

Hi @Tuncay Senturk _Snapbytes_

I tried to use SnapMetrics "Time by Status Report" and I am getting the same error 

https://developer.atlassian.com/changelog/#CHANGE-2046.

And in "Worklog Rerport" session, I can't add a custom field to group my team hours.