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ScriptRunner not detecting external SDK .jar

Gaston
October 29, 2025

 Hello everyone,

I'm trying to use a third-party Java SDK from ScriptRunner in Jira Data Center.

Here’s what I’ve done so far:

  • I received both the .jar and .pom files from the vendor.

  • I used Maven to download all required dependencies.

  • I copied all the dependency jars, the main SDK jar, and the .pom file into:

    /home/jira/scripts/lib

After restarting Jira, ScriptRunner still cannot resolve the classes

 

unable to resolve class 

I only need to use the SDK directly from ScriptRunner (not from a custom plugin).
Is there anything else I can check or configure so that ScriptRunner loads these external jars correctly?

Thanks in advance for any guidance!

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Ram Kumar Aravindakshan _Adaptavist_
Community Champion
November 10, 2025

Hi @Gaston

Please clarify which version of Java SDK you are using? 

When building ScriptRunner via Maven for Jira 10.x, the current supported SDK is Java 17. If you are building for Jira 11.x, Java supported version is 21.

Looking forward to your feedback and clarification.

Thank you and Kind regards,
Ram

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