How can I book 30days cancelation for Team Resource Management, Time Tracking, Timesheets for Jira

[Peter Petkov]

Hello there. 

We have added Jira add-in called - "Team Resource Management, Time Tracking, Timesheets for Jira", but just for 30days test period (there is 30days free trial), but I cannot see any option to cancel that subscription after the free period expired. Could you please let me know how I can book cancellation of that add-in only after the trial period expire. 

Thank you. 

[Fazila Ashraf · Accepted solution]

Hi @Peter Petkov 

Welcome to community!

What options do you see in apps -> Manage your apps selection of this plugin?

Do you see a 'Stop trial' like this?

If trial expired already, do you see 'unsubscribe' option like below

[Fazila Ashraf]

@Peter Petkov , you should be looking at the manage apps section. 

Refer to https://confluence.atlassian.com/servicedeskcloud/managing-apps-1097175863.html for the instructions to navigate there and unsubscribe :) 

[Peter Petkov]

Hello Fazila, 

Thank you for your quick response. The only place I can see the "Team Resource Management, Time Tracking, Timesheets for Jira" is on Billing section and then I click on Manage I cannot see cancel subscription like I can see on "Jira Product Discovery" or "Jira".