[Power Apps] Jira Connector – "Unable to get Server info Response Status code 404" with GetIssue V2

[Fabrice Kurz]

Hi Community,

we are trying to use the Jira connector in Power Apps, specifically the following function:

text

Jira.GetIssuev2("ISSUE-05"; "myinstance.atlassian.net")

The second parameter is passed as the header "X-Request-Jirainstance": "myinstance.atlassian.net".

Problem: In Power Apps we consistently receive the following error:

"Unable to get Server info Response Status code 404"

---

What we have already tried:

1. Varied the URL format – with and without https://, with and without a trailing /

2. Manually entered the instance URL as a Custom Value (workaround for the known UI bug with field ordering)

3. Re-added the connector – removed and reconnected it

4. Used V2/V3 actions – no deprecated V1 actions in use

Important: The connector works perfectly fine in Power Automate – the issue occurs exclusively in Power Apps. This appears to be a problem on the Microsoft/Power Platform side, as the connector communicates with Jira Cloud correctly in Power Automate but throws a 404 error when retrieving server info in Power Apps.

---

Our questions to the community:

1. Has anyone experienced the same or a similar issue with the Jira connector specifically in Power Apps (not Power Automate)?

2. Has anyone found a working workaround – e.g. via a Custom Connector or HTTP requests?

[Marc -Devoteam-]

Hi @Fabrice Kurz 

Power Apps sounds like a 3rd party integration, is this correct?

https://learn.microsoft.com/en-us/connectors/jira/ 

Is this Microsoft, best is to reach out to the support of Microsoft.