Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I need a behavior that allows me assign an issue in Jira SW and add this assignee in JSM...

Sofia Grunspan
Contributor
February 23, 2021

I have a project in JSM, when I escalate the issue, another is created in Jira SW project and these issues are linked.
What I need is when I put an assignee in Jira SW ticket, this user must be added as Request Participant in the JSM ticket.
I'm working in server and I have Scriptrunner. There's any behavior that allows me do this? Thanks!

1 answer

1 accepted

Suggest an answer

Log in or Sign up to answer
0 votes
Answer accepted
PD Sheehan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 23, 2021

Hi Sofia

Behaviours are only capable of interacting with fields currently visible on the screen being displayed.

What you are looking for is a Script Listener.

Listen for "Issue Updated" event, if the SW issue being updated had the assignee field changed and the issue is linked to your JSM project, then add the current SW issue's assignee to the JSM request participants.

Sofia Grunspan
Contributor
February 23, 2021

I'm going to try it.

Thanks

TAGS
AUG Leaders

Atlassian Community Events