I want that the users writes the reason, when the issue is added to the sprint, can be in a text field or as a comment
Not feasible. But a reminder could be an alternative way for you when an issue is added into an active sprint, e.g. using jira automation rule.
Hope it helps,
Hi Christian,
It is not possible with Jira Cloud to mandate a comment is added when an issue is added to a sprint, as there is no way to add a validator for this action.
One workaround would be to use ScriptRunner for Jira Cloud and to add a Script Listener which ran on the Issue Updated event and in the script checked if the sprint field was updated and if it was then added a comment to the issue asking the user who added it to the sprint to add a comment with the reason why it was added to the sprint.
Alternatively, you could also do the same workaround using an Automation Rule inside of Jira.
I hope this helps,
Regards.
Kristian
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