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As an admin I don't have permission to execute testcases in jira Zephyr, Why?

Radhika
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April 29, 2025

In zephyr , i dont have permission to create and execute testcases why? but i have permission to create new Test cycles..

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1 vote
Valerie Knapp
Community Champion
April 30, 2025

Hi @Radhika , welcome to the Atlassian Community and thanks for your question.

These are different permissions. Please check out the app configuration in your project -

image.png

Here, you should be able to give yourself all of the permissions possible for all of the different areas. If you have all the permission already, please contact the vendor for help - https://marketplace.atlassian.com/apps/1213259/zephyr-test-management-and-automation-for-jira?hosting=cloud&tab=support 

Best wishes

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2025

hello,

Welcome to community :) 

Looks like some permission missing on zephyr  app side

Kindly check their community post

https://community.smartbear.com/discussions/zephyrscale/you-have-no-permission-to-perform-this-action-unable-to-create-test-case-in-zeph/237845

https://community.smartbear.com/discussions/zephyrscale/not-able-to-create-test-cases-and-test-cycles-in-zephyr-scale-/244653/replies/244695

or you can reach to the Zephry support as well

Thank you,

Prachi

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