Activitytimeline dont use

[Tolga Tapan]

Hello,

I'm no longer able to add the ActivityTime line extension, which I previously used for free download. I keep getting a payment request but I keep receiving the error "We are currently unable to perform this operation."

[Marc -Devoteam-]

Hi @Tolga Tapan 

You will need to raise an issue with Atlassian Support on this.

On the community we can solve these kind of issues, as we can't access instances or see logging.

AS you seem to be on a free plan, I have requested assistance from Atlassian Support, this can take up to 2 business days.

They will comment on this post, so keep an eye out.

[Daria Spizheva_Reliex_]

Hi @Tolga Tapan, 

I’m writing to provide an update on your recent support request. Our technical team is currently troubleshooting the issue. It appears the current limitations within the Free Jira tier regarding billing specifications are contributing to the delay.

Expect a detailed update from our Customer Success team shortly. We appreciate your patience as we ensure everything is handled correctly.

[Arkadiusz Wroblewski]

@Tolga Tapan 

I will also advice wait out at least 1 Business Day. Sometimes these Problems are quite generic and tied to Amazon AWS Hickups.