TitanApps’ Smart Checklist Achieves SOC 2 Certification

[Viktoriia Golovtseva _TitanApps_]

Independent audit validates enterprise-grade security, privacy, and reliability

Smart Checklist by TitanApps is now SOC 2 certified. The certification confirms that our controls for security, availability, and confidentiality meet rigorous industry standards verified by an independent audit. Customers can keep using the product as usual. The experience and functionality remain the same, with added assurance around data protection and operational resilience.

To help other teams prepare, we’re sharing a practical SOC 2 preparation template in Jira based on our own journey. It breaks the work into clear issues and checklists, adds ownership and due dates, and supports a repeatable audit trail.

What SOC 2 Means for Your Team

SOC 2 gives you independent proof that Smart Checklist protects your data and runs on mature, well-controlled processes. Procurement moves faster. Risk teams get the evidence they need. Admins gain confidence that workflows and data handling meet a recognized standard.

Benefits at a glance

• Verified controls: Security, availability, and confidentiality tested by an external auditor.
  
  
• Stronger vendor due diligence: Hand your security team a current report instead of ad-hoc questionnaires.
  
  
• Operational resilience: Documented incident response, change management, and access reviews.
  
  
• Audit-ready usage: Clear ownership, logs, and traceability across Jira issues and checklists.
  
  
• Enterprise fit: Supports compliance needs without changing how your teams work in Jira.

TitanApps builds enterprise process tools with security and compliance at the core and now has the most secure and compliant app on the Atlassian Marketplace. 

What you get:

• Security & compliance: Cloud Fortified, GDPR-aligned, SOC 2 Type II certified.
  
  
• Platform trust: Built on Forge, hosted and stored within Atlassian, data residency supported.
• Migration support: Proven paths from DC to Cloud with hands-on help

How to Prepare for SOC 2 Using Smart Tools

SOC 2 rewards teams that show clear ownership, repeatable workflows, and solid evidence. The fastest way to get there is to manage the whole journey in Jira with structured issues and checklists your auditors can trace end-to-end. We put our approach into a practical guide: Template for Compliance Audit in Jira. It walks you through setup with Smart Checklist for execution and Smart Templates for repeatability, covering scoping, risk assessment, internal readiness, and auditor handoff.

Use this flow to get started:

• Define scope and objectives. Decide on Type I or Type II and select Trust Services Criteria. Security is mandatory. Add Availability, Confidentiality, Processing Integrity, or Privacy if they reflect real customer and product needs.
  
  
• Form your cross-functional team and owners. Assign Compliance, Security, IT, HR, Legal, and Ops. Map each control to a named owner in Jira. Track due dates and evidence in issue comments and attachments.
  
  
• Run a gap analysis and update policies. Compare current controls to the chosen TSCs. Document gaps, remediation actions, and links to policies (Access Control, Incident Response, Backup & Recovery, Logging & Monitoring, Vendor Management). Use Smart Checklist items to make each remediation step testable.
  
  
• Implement access controls, logging, and incident response. Enforce least privilege and MFA, set retention on logs, and define severity and communication paths. Add recurring checklist items for quarterly access reviews, restore tests, and incident drills.
  
  
• Conduct an internal readiness audit and finalize evidence. Dry-run the audit 2–3 months in advance. Validate that controls are working, screenshots are attached, and ownership is visible. Lock down open gaps and prepare the evidence package for the external auditor.
  
  

Smart Templates give you a reusable issue hierarchy for the whole compliance lifecycle. Smart Checklist turns each phase into actionable, verifiable steps. Together, they help you keep the process consistent across products, teams, and years, and create the traceability auditors expect. For a full walkthrough and a ready-to-copy structure, use our guide: Template for Compliance Audit in Jira.

Why Choose Smart Checklist for Compliance Workflows

• Immutable, reusable processes. Linked checklist templates keep approved control steps consistent across projects while allowing admins to update the source template once and sync everywhere.
  
  
• Enforced quality gates. The Mandatory Items validator prevents Jira transitions until required checklist items are checked, creating reliable control execution.
  
  
• Built-in traceability. Progress, history, and ownership live with the issue—easy to review, export, and present to auditors.
  
  
• Native to Jira. Works with Jira issue types, permissions, JQL, Automation, dashboards, and your existing workflows.

Ready to standardize, automate, and audit your workflows in Jira? Explore Smart Checklist on the Atlassian Marketplace.