Best Practices for Choosing and Implementing Marketplace Apps for Jira / Confluence

[Iuv Tech]

Hi everyone,

I hope you’re all doing well!

I’m currently exploring different apps from the Atlassian Marketplace to extend the capabilities of our Jira / Confluence instance, and I wanted to open a discussion (and hopefully collect some wisdom) from this amazing community on best practices. Here are some of the key topics I’m thinking through — I’d love your thoughts, advice, or experiences.

[Chris Cooke]

Where is here? :)

[Staffan Redelius]

Based on the information given I would say... it depends 😉

Just kidding, but as a general rule of thumb:

• There are a lot of good Marketplace apps that resolve problems not adressed in the platform. BUT make sure that is really the case. Sometimes users google their problem find an app an sees that as the solution when in reality the problem is something else or can be resolved using existing functionality.
• Be aware that you need to license the app for your total number of users in the application and the cost can easily grow fast. Identify how many users actually will use the app.
• Check the install base and the rating for the app. A larger install base is usually better since the app developer will have a larger footprint and possibility to support the app long-term.
• Be aware that pricing and functionality might change over time, it can be a headache if you are dependent on specific functionality in marketplace apps.

This is just from the top of my head, maybe someone else can add further views on the subject.

Best regards,
/Staffan

[Yong Yang]

Good question! Run on Atlassian badge is my recommendation to you

[Darin - Opus Guard]

First, welcome to the marketplace, we have all the solutions to really make your Atlassian instance fit. 🎉

Worth considering, every app in the Marketplace comes with a free trial of at least 30 days (longer if you sync it to your billing cycle). This is something Atlassian has given to all of us who build apps as a way to really allow admins like you to try the apps out without financial commitment upfront.

For many of the supported apps, if you need an extended trial, you can reach out to us directly through our support links on Marketplace and request a little extra time. I know for myself, I'm always happy to get an email and hop on a call with someone new to Atlassian and new to our apps.

Feel free to let us know in this forum more of what you're looking to solve. There are so many great power tools at your disposal here!

-Darin 

Co-Founder - Opus Guard

(PS Check out Content Retention Manager 🤣)