Everyone wants to deliver faster—but what does “faster” actually look like in your Jira board? Teams talk about improving agility and reducing lead times, but unless you're tracking cycle time trends over weeks, sprints, or quarters, you’re flying blind.
Cycle time is one of the clearest indicators of how smoothly work flows through your system. And yet, many teams ignore it or measure it inconsistently. Why? Because it’s notoriously hard to track—especially when every team, project, or process defines it differently.
This article dives into:
Cycle time measures how long it takes to complete a task once work begins. Unlike lead time (which starts from task creation), cycle time starts at “In Progress” (or whatever you define as work start) and ends at “Done.”
In the 2021 Accelerate State of DevOps Report, Google Cloud found that elite performers ship 973x more frequently and have 6,570x faster lead times than low performers. Those performance gaps aren’t a coincidence—they’re the result of data-driven delivery.
Cycle time is one of the core signals teams can use to assess flow efficiency, reduce delays, and benchmark progress. And yet most teams either:
The result? You might think you're speeding up—when you’re just working harder, not smarter.
There’s no universal “start” and “end” to work because workflows vary. The key is defining cycle time to reflect your reality:
This flexibility is a strength—not a flaw. But it means your tool needs to support those custom workflows. That’s where Time in Status excels: using custom status groups, you tailor the report to your cycle.
Let’s say leadership asks, “How has our average cycle time changed since we implemented code freeze policies?”
If you’re doing this in spreadsheets, your answer requires:
By the time you’re done, the next sprint has already started.
Manual exports also:
Worse yet, they discourage teams from measuring anything at all.
The Time in Status app transforms cycle time from a one-off task into an always-on source of insight. Here's how:
Use Status Grouping to set the exact statuses you consider the start and end of your cycle. You’re not locked into a Jira default—you're empowered to define metrics that match how your team works.
The Time in Status per Date Report shows how long tasks are spent in key statuses each day. With Area or Bar Charts, you can instantly spot cycle time spikes and improvements across weeks or sprints.
Use the Average Time Report to see how the average cycle time changes across different periods. Filter by project, sprint, team, or label to pinpoint where a process is slowing down—or speeding up.
With Pivot Table View, you can break down cycle time by any Jira field: assignee, component, priority, or epic. It’s a powerful way to compare cross-functional performance without creating separate reports.
A fintech company using Jira rolled out a new ticket triage process and needed to validate if it worked.
With Time in Status, they:
The result? They reduced time spent in early-stage triage by 18%, which shortened total cycle time by 12%. And because the reports were visual, they presented the findings to leadership with confidence.
Once your reports are set up, you can:
It’s continuous insight—without starting from scratch every week.
Cycle time trends are not a “nice to have”—they’re the fastest way to understand if your delivery is improving, plateauing, or sliding.
Instead of chasing scattered data, use a tool built to answer:
Time in Status gives you the answers—accurately, visually, and in context.
👉 Start your 30-day free trial or book a live demo to watch your cycle time trends take shape in minutes—not hours.
Iryna Komarnitska_SaaSJet_
Product Marketer
SaaSJet
Ukraine
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