Viewtracker Moved to Forge Remote - Here's What That Means for You

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Hey there!

I'm Elena from Elevatic.

A quick update before Team '26 :) 

We migrated Viewtracker - Analytics for Confluence from Atlassian Connect to Atlassian Forge Remote, keeping the performance and data infrastructure you rely on, while gaining the security and compliance benefits of the modern Forge platform.

What is Forge Remote?

Atlassian's Forge Remote is a hybrid app platform that lets developers build on Atlassian's secure, modern Forge infrastructure while still connecting to external backend services. Think of it as a bridge: your app lives on Forge, benefiting from zero-trust security, built-in authentication, and serverless scalability, while still securely calling out to external systems, such as a custom AWS environment.

This is a meaningful evolution from the older Connect framework, which required third-party apps to manage a much larger share of their own hosting and security.

Why does this matter? Forge Remote apps operate within Atlassian's secure infrastructure perimeter. Authentication is handled natively, and all communication between the Forge layer and external backends is encrypted and access-controlled, reducing attack surface compared to traditional Connect integrations.

Why Viewtracker is using Forge Remote

Atlassian's built-in Forge Storage is a solid solution for many apps — but for Viewtracker, it doesn't yet meet the performance and data requirements our customers depend on. Viewtracker processes large volumes of page-view data, and our AWS infrastructure is purpose-built to handle that scale with the speed and reliability our users expect.

Forge Remote lets us keep our proven AWS data hosting while adopting Forge's modern security model. It's the best of both worlds: Atlassian's platform guarantees on the front end, and our own optimized infrastructure on the back end.

Note on the "Runs on Atlassian" label: Because Viewtracker has data egress to our AWS backend, it will not receive the official "Runs on Atlassian" badge. This label is reserved for apps that store all data entirely within Atlassian's infrastructure. We're committed to full transparency about this distinction.

Benefits of this migration

• Zero-trust security. Runs within Atlassian's secure infrastructure with built-in authentication

• Data residency compliance. Forge's compliance guarantees apply at the platform layer

• Proven performance. Our AWS backend continues to power fast, scalable analytics

• Serverless scalability. Forge's serverless model handles traffic spikes automatically

What's changing for user

The migration is designed to be as easy as possible. The core Viewtracker experience — tracking page views, generating reports, and accessing analytics — remains unchanged. There is one notable difference in the UI:

Area	Connect (current)	Forge Remote (new)
Content Report on Confluence pages & blog posts	Previous display format	Updated layout due to Forge technical constraints
Data hosting	AWS backend	AWS backend (unchanged)
Security model	Connect framework	Forge zero-trust + built-in auth
Platform badge	—	No "Runs on Atlassian" (data egress)

Content Report display: Due to technical constraints in the Forge framework, the Content Report displayed on Confluence pages and blog posts now has a new visual layout. Read more here.

Our commitment to transparency

We believe you deserve a clear picture of how your data is handled. Forge Remote is the right architecture for Viewtracker today. It provides a stronger platform security without compromising the performance of our analytics product. As Atlassian's Forge Storage matures, we'll continue to evaluate whether a fully native Forge approach becomes viable for our use case.

Questions about the migration or data handling? Reach out to our support team. We're happy to walk through the details.