Planning Ahead: Data Center End of Life & Forms Migration to Cloud

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Atlassian’s product strategy is shifting — and with Data Center slowly reaching its end of life, many organizations are starting to plan the next phase of their Jira journey.

If your team is currently using (or considering) Smart Forms for Jira on Data Center, you don’t need to worry about future compatibility.
You can confidently start building your form-driven workflows today — and when the time comes to move to Jira Cloud, we’ll migrate your forms with you.

Because Smart Forms isn’t just a tool — it’s a framework that grows with your Atlassian environment.

🧭 Start Now, Transition Later

Many teams are in a “wait and see” stage — still operating on Data Center but preparing for a Cloud transition.

If that’s you, there’s no need to delay implementing structured forms.
You can continue using Smart Forms on Data Center for:

• Internal request collection

• Incident and service intake

• HR or procurement workflows

• Customer data collection via external form sharing

When your organization decides to migrate to Cloud, our team will help you move your forms and configurations safely — so you won’t lose your setup or need to rebuild everything from scratch.

🚀 What Will Move with You

When you migrate, we ensure that all critical parts of your Smart Forms configuration are transferred and reconnected within Jira Cloud.

Your Form Structure

All form elements and logic move with you, including:

• Text, dropdown, checkbox, radio, date, and attachment fields

• Conditional field visibility rules

• Default values and required field validations

• “Other” options for checkbox and radio groups

• Custom Submit button text (e.g., Create Ticket, Send Request)

Your forms will look and function the same — but will gain new capabilities on Cloud.

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☁️ Why Moving to Cloud Unlocks More

The Cloud version of Smart Forms includes powerful features that aren’t available on Data Center.

Once you’re ready to migrate, you’ll instantly gain access to:

External Form Embeding

Embed forms publicly on website or Confluence — perfect for collecting input from customers, vendors, or external partners without requiring Jira accounts.

 Auto-Share form via email 

Attach forms automatically to specific work item types or projects.
Generate shareable URLs that can be sent automatically in Jira Automation rules — for example, when an issue transitions to “Done” or “In Review.”

Personalized Confirmation Messages with created work item link

Include live Jira data in your confirmation messages using smart placeholders like ${workItemKey} or ${workItemLink}.
That means every user gets an immediate, personalized confirmation that their submission created a real Jira issue — with a link to track it.

 Future-Proofing: Government & Isolated Cloud

We know that not all organizations can move to standard Cloud environments due to compliance and data residency requirements.

That’s why we’re expanding our Cloud availability in 2026 to include:

• Atlassian Government Cloud – for U.S. federal, state, and local agencies

• Isolated Cloud Deployment – for high-security organizations that require dedicated infrastructure

These options ensure that even the most security-conscious teams can migrate to Cloud with Smart Forms while maintaining compliance.

🧰 Our Migration Support

When your organization decides to migrate, our team will work with your Jira administrators to ensure a smooth transition.

We’ll help you:

1. Export your Smart Forms configuration from Data Center

2. Re-import or rebuild your forms on Cloud

3. Reconnect automation and sharing rules

4. Export all responses

Even if your Cloud migration is months (or years) away, you can start using Smart Forms on Data Center now and fully benefit from its functionality:

• Create structured forms inside Jira

• Automate issue creation from form submissions

• Share form externaly for out-of-org form submission

• Add attachments and collect complete requests

• Use field mapping to populate Jira issues with form data

When your company transitions to Cloud, we’ll make sure your setup moves with you — upgraded, not replaced.

From Today’s Setup to Tomorrow’s Cloud

Your journey might start on Data Center, but Smart Forms is built for continuity.
Start collecting and standardizing your data now — and when you’re ready to move to Cloud, we’ll migrate everything with full support.

You’ll keep the workflows you’ve built and gain access to modern features like external form sharing, automated distribution, analytics, and personalization — all without losing what’s already working.

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💬 Ready to Get Started?

You can safely deploy Smart Forms on Data Center today.
And when your organization transitions to Cloud, we’ll be there to migrate with you — securely, seamlessly, and with no data left behind.

📩 Contact migration support: support@saasjet.com

🔗 Explore Cloud version: Smart Forms for Jira on Atlassian Marketplace