🔄 Jira Backup & Restore: Atlassian vs Twinit Assets Backup – What Teams Really Need

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 Adopting Jira for Agile and ITSM is a smart move. But as your instance grows—projects, assets, schemas, configurations—the risk grows too: what happens when something breaks?

Good news: Atlassian recently introduced a new Backup and Restore experience for Jira Cloud. But does it go far enough? Especially for teams using Assets?

Here’s a breakdown of Atlassian’s built-in tool vs. Twinit’s Insight Assets Backup & Migration app—what they each offer, where they fall short, and why your team may need more than one solution.

🧰 Atlassian’s New Backup & Restore (Beta)

📌 Source: Atlassian Community Post

✅ Pros:

• Project-level restore: You can now back up and restore individual projects, not just full-site snapshots.

• Config and data together: Includes workflows, screens, issues, and more.

• Improved UI & transparency: Admins can see restore logs and monitor progress.

• No Marketplace app required: Built-in to Atlassian admin panel for Jira Cloud.

❌ Cons:

• Limited asset coverage: Atlassian’s native backup doesn't include robust control over Assets.

• No object-level restore: You can’t roll back just one asset or schema item.

• Backup frequency not flexible: You’re subject to Atlassian’s scheduling or need to trigger full exports manually.

🧩 Twinit Insight Assets Backup & Migration App

📌 Marketplace Listing

✅ Pros:

• Full asset schema backup: Save object types, attributes, references, attachments, and structure.

• Object-level restore: Restore just one object, not the whole schema.

• Custom schedules: Choose daily, weekly, or on-demand backup plans.

• Cloud-native storage: Backups can be stored at your DataBase, giving more control over data governance.

• Standalone channel: Restore your data from stand alone channel - Assets Backup Vault, that is not Jira Cloud;

• Migration-ready: Migrate Assets from one Jira instance to another—perfect for reorganizing teams or merging instances.

❌ Cons:

• Assets-only focus: Doesn’t cover full project data or issues—just Jira Assets.

• Requires installation and config: Unlike native features, this is a separate app with its own interface.

• Paid app: This adds cost if you’re already paying for Jira Premium/Enterprise.

🆚 Side-by-Side Comparison

Feature	Atlassian Backup (Beta)	Twinit Insight Assets Backup
Full project restore	✅	❌ (Assets only)
Jira Assets schema backup	❌ Minimal	✅ Full support
Object-level restore	❌	✅
Backup to external storage	✅	✅ (EU/US/Local) residency)
Standalone restore channel	❌	✅ Assets Backup Vault
Scheduled backups	❌ Limited	✅ Custom
Cross-instance asset migration	❌	✅

💡 Why This Matters for Agile and ITSM Teams

Teams that rely on Jira Assets for:

• CMDBs (Configuration Management Databases)

• Asset-based SLAs

• Dependencies for deployments or infrastructure

…need more than basic backup. A mistake in a schema or accidental deletion of an object can create hours—or days—of disruption. Atlassian’s new backup tool is a big step forward, but not a safety net for Assets.

Twinit’s app fills that critical gap.

✅ When to Use Both

• Use Atlassian’s native backup for full project restores or issue recovery.

• Use Twinit’s app if you use Assets regularly and need granular control over backup, rollback, or migration.

These tools aren’t competitors—they’re complementary. Together, they give teams full confidence in their Jira Cloud continuity and compliance.

🔁 Final Thoughts

Agile and ITSM success doesn’t just depend on what you deliver—but how resilient your systems are. Jira Assets are critical in many workflows, and without reliable backups, you’re flying without a parachute.

Twinit’s Insight Assets Backup & Migration ensures that when something goes wrong, you can roll back—not rebuild.

💬 Join the Conversation

Have you tested Atlassian’s new backup system? Have you tried Twinit’s approach for Assets? What’s your disaster recovery plan for Jira?

Drop your comments below—let’s talk backup strategy that actually works.