Introducing iConfig Beta: an agent-based hardware inventory option for Atlassian Assets Cloud

[#1]

Hi Atlassian Community 👋

I’d like to introduce iConfig, a new Marketplace app currently available in Beta.

iConfig was created for teams using Jira Service Management and Assets who need a practical way to collect hardware inventory data from endpoints and keep that data updated inside an Assets object schema.

The idea came from a very common challenge we have seen for years in customer projects, community discussions, and implementation conversations:

Many teams want to use Atlassian Assets as their source of truth for hardware, endpoints, and virtual servers, but they struggle to automate the discovery process in cloud environments, especially when devices are distributed, remote, or outside a traditional corporate network.

How iConfig is different from Assets Discovery

This is not meant to replace every use case of Atlassian Assets Discovery.

Assets Discovery is useful, especially in environments where network-based discovery and infrastructure scanning make sense.

iConfig focuses on a different approach:

Area	Assets Discovery	iConfig
Discovery model	Primarily network/server-based discovery	Agent-based endpoint discovery
Cloud scenario	May require additional setup, infrastructure, or connectivity considerations	Designed to send data directly to Jira Assets Cloud
Endpoint support	Depends on discovery configuration and reachable environments	Agent installed on Windows, Linux, and macOS
Remote/hybrid environments	Can be harder to manage when devices are not always on the same network	Better suited for distributed endpoints
Data control	Discovery output depends on scan configuration	Focus on controlled collection, filtering, and synchronization
Real-time device queries	Not the main use case	Includes additional Power Query capabilities for retrieving live data from a specific device

In short, iConfig is focused on the agent-based scenario many Assets Cloud customers have been asking for: install an agent, collect hardware and configuration data, and sync it into Jira Assets.

What iConfig does today

With iConfig, teams can:

• Install an agent on Windows, Linux, or macOS devices
• Collect hardware inventory and configuration data
• Send discovered data to a Assets schema
• Keep inventory information updated over time
• Apply filtering and control before synchronizing data
• Use Power Query capabilities to retrieve real-time information from a specific device

Beta program

iConfig is currently in Beta, and we are looking for teams willing to test it in real scenarios and share feedback.

The Beta program includes an incentivized participation model based on contribution levels, including feedback, testing effort, and collaboration during the beta period.

We are especially interested in feedback from teams that:

• Use Jira Service Management with Assets
• Manage hardware, endpoints, laptops, desktops, servers, or virtual machines in Assets
• Have struggled with keeping inventory data current
• Need an agent-based approach for remote, hybrid, or distributed devices
• Want more control over what data is synchronized into Assets

Marketplace listing:
https://marketplace.atlassian.com/apps/380331023/iconfig-hardware-inventory-discovery-agent-for-assets

Documentation:
https://idevsolucoes.atlassian.net/wiki/spaces/ICONFIG/

Support and beta contact:
https://idevsolucoes.atlassian.net/helpcenter/iconfig/

I’d love to hear your thoughts, questions, and feedback from anyone who has worked with Assets Discovery, hardware inventory, or endpoint discovery in Jira Assets Cloud.

Thanks!
Paty / iDev Soluções

[Phfrancezi]

Have you ever tried to create a CMDB manually!? If yes, you know how useful this tool will be for you and if not, skip the pain and try out iConfig!

[Cris Borges]

Congrats, Paty and iDev Soluções !
Finally, a discovery agent that really works.