How to manage Jira Assets clearly and without data loss

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It’s hard to imagine modern ITSM or configuration management in Jira without Jira Assets. With it, organizations can model physical infrastructure, logical dependencies, user ownership, licensing, and even financial amortization of resources.

To manage this effectively, IT teams need fast, accurate visibility into dependencies, ownership, and asset health. While Jira Assets provides rich data, teams often need more advanced or centralized reporting than what’s available out of the box, especially when teams work across multiple instances or complex schemas.

At the same time, Jira Assets’ hybrid architecture and tight coupling between schemas and automation logic can introduce risk: a single automation error or misconfigured import can corrupt the CMDB. This makes reliable backup mechanisms for Jira Assets just as critical as clear reporting.

In this article, we’ll look at two powerful apps,  Rixter’s Asset Studio (Confluence Macro) Your Data in Tables & Charts, and GitProtect.io’s Backup and Disaster Recovery for Jira Cloud ,  and how together they can help organizations gain clearer visibility into Jira Assets and eliminate the risk of data loss.

Let’s set the scene…

Imagine an organization that has to manage thousands of IT assets, including laptops, servers, software licenses, and network devices. The difficulty lies in the fact that all the IT assets are spread across multiple Jira instances. 

What challenges does this organization face?

• The organization struggles with maintaining clear, real-time visibility across thousands of assets stored in multiple Jira instances, making it difficult to track ownership, dependencies, and lifecycle details without centralized reporting.
  
  
• It needs to meet strict compliance requirements and is required to have the mechanisms to prevent any risk of data corruption or loss,  whether from automation errors, misconfigured imports, or ransomware. Thus, they search for robust backup and rapid restore capabilities for their Jira Cloud, including Jira Assets, to keep critical asset information intact and operations uninterrupted.

View & manage Jira Assets clearly

Why teams use Asset Studio (Confluence Macro for Jira Assets)

When teams rely on Jira Assets, the data is often rich, but not always easy to share or interpret. Asset Studio brings that data directly into Confluence (and Jira dashboards) in clear, interactive formats that anyone can use.

Clear visibility

Turn complex asset schemas into readable tables, cards, or charts. No more digging through lists,  everything is structured and easy to consume.

Search & filter

Use AQL or simple filters to show exactly the data you want: laptops for a department, licences expiring soon, assets missing mandatory fields, and more. Views update automatically as your data updates.

Linked & referenced objects

Show relationships between assets: a user and their devices, a server and its software, a contract and its linked items. This gives teams real context, not just raw fields.

Charts & visual insights

Create bar or pie charts directly from your asset data to spot trends, show distributions, or support decision-making in reports.

Vertical or horizontal tables

Choose the layout that fits the story you want to tell,  list many assets at once, or focus on one asset’s attributes in detail. Both formats are supported.

Data cards & Studio flexibility

Build pages the way you want: pick attributes, pick views, and combine tables, cards, and charts to make Confluence pages that feel like a living dashboard rather than static documentation.

In short…

Asset Studio turns Jira Assets into something your whole organisation can actually use;  searchable, filtered, connected, and beautifully visualised. Whether you’re supporting operations, planning renewals, onboarding users, or preparing audits, Asset Studio gives you the clarity and flexibility you need right inside Confluence.

Eliminate data loss with backup and restore for Jira Assets

Another compliance requirement the organization needed to fulfill was SOC 2 controls related to data accessibility and availability. To meet these standards, they had to implement strong mechanisms that prevent any risk of data corruption or loss — whether caused by automation errors, misconfigured imports, or ransomware.

Since the organization relied heavily on Jira — and Jira Assets in particular — for critical projects and asset management, losing this data was simply not an option. They needed a backup solution that protected not only Jira projects but also the entire Jira Assets structure.

GitProtect ensures that all Jira data (Jira Cloud and Jira Service Management), including Jira Assets) is fully protected, recoverable, and compliant, giving teams peace of mind in every disaster scenario.

Automated backups for rapid restore

Automated errors, incorrect imports, or ransomware shouldn’t bring operations to a halt. With GitProtect, the organization can schedule full, differential, or incremental backups based on its needs, all within a configurable backup window.

In the event of an incident, data can be restored quickly — down to individual projects, issues, attachments, configurations, or assets (including original object IDs).

Compliance-ready protection

Meeting internal policies and external regulatory requirements is essential. With GitProtect’s backup and Disaster Recovery platform, the organization gained:

• in-flight and at-rest encryption
• AES encryption with a customer-owned key
• long-term (even unlimited) retention
• immutable backups
• ransomware protection
• Disaster Recovery features
• data-driven dashboards with detailed backup metrics

They can also run test restores at any time to verify that critical Jira data can be recovered quickly and reliably — one of the essential requirements for compliance readiness.

Flexible restore options

Whether the organization needs to recover a single issue, an entire project, or just specific assets, GitProtect supports granular restores. This avoids rolling back entire datasets unnecessarily and significantly reduces downtime.

With the ability to restore from any point in time, restore to the same or a new Jira instance, or even download data directly to a local device, GitProtect helps organizations stay resilient in any scenario—accidental deletion, ransomware attacks, or infrastructure downtime.

Peace of mind for DevOps and IT teams

With GitProtect, admins and security leaders can rely on a secure, resilient backup strategy. Whether recovering from human error, automation failures, or targeted attacks, Jira Cloud data and Jira Assets remain intact, verified, and compliant—so teams can focus on delivering work, not worrying about data loss.

Conclusion

Together, Asset Studio and GitProtect give teams full clarity and full resilience — the confidence to manage thousands of assets across Jira instances without losing visibility or data integrity.

Discover how GitProtect and Asset Studio can help your team gain full visibility and secure your Jira Assets:

Try GitProtect backup and Disaster Recovery for Jira

Try Asset Studio (for Confluence)

Try Asset Studio (for Jira)

This article was written in collaboration between Rixter and GitProtect.