How to Use the Issue History Report in SnapMetrics – Real Time Analytics

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When managing complex projects in Jira, keeping track of every change made to issues can quickly become overwhelming. From status updates to assignee changes and migration logs, each action leaves a trace — but how can you bring them all into focus?

That’s where the Issue History Report in SnapMetrics – Real Time Analytics for Jira comes in.

What Is the Issue History Report?

The Issue History Report provides a comprehensive audit trail of every change made to your Jira issues. Whether you're tracking changes across teams, monitoring workflow bottlenecks, or reviewing audit logs for compliance, this report equips you with the visibility you need — in real time.

How It Works – A Step-by-Step Overview

1. Select Your Project
Start by choosing the Jira project you want to analyze. SnapMetrics – Real Time Analytics for Jira allows you to select from any of your existing projects, ensuring the data you retrieve is always relevant.

2. Define Your Date Range
Use flexible filters to customize your time window. You can select between two specific dates, monitor updates from the past few days, or go further back in time depending on your reporting needs.

3.Click “Generate”

Once your filters are ready, hit the “Generate” button. SnapMetrics will instantly compile all matching data into a structured, easy-to-read report.

4.Explore the Results
The generated report lists each issue with detailed change logs — including who made each change, what was modified, and when it happened. Every key field update is visible at a glance.

5.Dive into Specific Changes
Click on any issue in the report to see its full change history. From multiple status updates to reassignment details, everything is chronologically displayed for easy auditing.

6. Customize with Changed Columns
Need more context? Use the “Add changed columns” feature to include specific fields like resolution changes, affected services, or time spent in status.

7.Add Extra Fields
Further customize your report with additional metadata by clicking on the “Fields” option — giving you deeper insight into how your issues evolve over time.

Why It Matters

Traditional Jira reports often fall short when it comes to granular historical data. With SnapMetrics – Real Time Analytics, you gain not only visibility, but control — empowering you to:

• Audit project timelines with precision
  
  
• Identify process gaps or inconsistencies
  
  
• Improve team accountability
  
  
• Simplify compliance tracking and reporting
  
  

Ready to Get Started?

The Issue History Report is just one of the powerful tools included in SnapMetrics – Real Time Analytics. Start making smarter, data-backed decisions for your Jira workflows today.

SnapMetrics – Real Time Analytics Available now on Atlassian Marketplace