Jira tells you what happened, but not always when or who was responsible during critical workflow moments.
Agile teams thrive on visibility and iteration. But if you're a scrum master, team lead, or project manager, you've probably run into this:
These are the questions Jira struggles to answer â and where Time in Status fills the gap.
Our tool makes it easy to uncover exactly who handled an issue at each stage, how long it stayed in each status, and where bottlenecks occur.
Because in Jira, the answers are buried â or worse, unavailable. And here's why thatâs a problem.
While Jira provides tools such as assignee history, status changes, and sprint filters, you canât intersect these data points to answer more advanced questions, especially those rooted in accountability, cycle time, and workflow optimization.
You canât ask Jira:
âWhich developer had this issue while it was in In Progress?â
And thatâs not a small issue. It impacts:
Letâs walk through real-world scenarios where this missing visibility causes friction, and what agile leaders are trying to uncover:
âSprint velocity dropped this cycle. What changed?â
You pull up a burndown chart and see a dip, but canât pinpoint why. Jira shows issue status changes, but doesnât tell you:
Scrum Masters need this to identify bottlenecks and drive smarter retrospectives.
âWe had bugs slipping through last sprint. Were our QA steps followed?â
Without knowing who owned the issue during QA, youâre left guessing. This insight is critical for:
âWhy does Alex always have delayed stories?â
You check assignments, but canât tie them to status durations. Alex may have been assigned to 10 tasks, but which ones were active during the development process?
Seeing task distribution by person and status gives you accurate workload visibility, not just assignment counts.
âOur cycle time metrics look fine â but stories still feel slow.â
Jira's built-in metrics often blur the story. A task might span 5 days total, but:
Without visibility into status-specific durations per assignee, your metrics may mask inefficiencies.
âOur sprint reports show completed tasks, but do they reflect the full picture of our team's performance?â
While Jira provides basic sprint reports, they often lack the depth necessary to understand team dynamics and sprint outcomes fully. Key questions remain unanswered:
The Sprint Performance Report in the Time in Status app offers a detailed analysis of sprint activities, enabling teams to:
By leveraging these insights, teams can make informed decisions, enhance sprint planning, and drive continuous improvement in their agile processes.
A common myth in agile reporting is that everything can be diagnosed by looking at issues on a board.
But tasks donât fail on boards â they fail in statuses. Each status phase (In Progress, QA, and Waiting for Review) has different owners, expectations, and associated risks.
đ The more you can see who handled work in each phase, the better you can:
Jiraâs default reports display the last assignee, which can be misleading for tasks that pass through multiple hands.
For example:
Tracking this flow provides real accountability and clarity of process.
Advanced reporting tools like Time in Status solve this by showing:
It unlocks the data Jira collects, but doesnât let you combine it, so you can finally see who worked on what, when, and for how long.
Iryna Komarnitska_SaaSJet_
Product Marketer
SaaSJet
Ukraine
8 accepted answers
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