It is simple to export issues in Jira Data Center, whereas it is not that simple to export their complete change history. That is another thing. It is not possible to export issue history, comments, and field changes in Jira Data Center in an easy built-in way.
This article will discuss how to export issues and complete change history in Jira Data Center within a few clicks. Regardless of whether you are planning an audit, data migration, or have a compliance need, this step-by-step guide will make you more efficient and ensure your data is secure.
Multiple reasons exist for exporting issues from Jira Data Center. Let’s explore some of them:
Although Jira offers native export tools, they do not provide all the needed data. The native export system in Jira does not include important details like change records, comments, and attached files. You can only export a limited number of issues in Jira. The built-in export limitations force users to find different ways to get all necessary issue information.
Jira Data Center allows users to export their issues as CSV files for basic data analysis and reporting purposes. You can use this feature as follows:
The method has important operational limits. The exported CSV file does not include an entire issue history because it lacks details about changes made by users, including their comments and attachments. The export system does not work for audit and analysis because it cannot show all changes made to issues.
Jira prevents users from exporting more than 1,000 issues together at one time. You need to modify system files to increase exports, but this action requires administrative access and reduces operating speed.
Jira Data Center provides users with full issue information through its REST API.
Key considerations:
The API features usage limits to prevent system overloads. Users need to follow the established API limits to help maintain system performance. The REST API lets users see all information about an issue's development process, improving project management and decision-making.
However, you need programming knowledge, HTTP protocol, and an understanding of JSON data format to interact correctly with the REST API. Technical requirements make the REST API difficult for people who do not have programming knowledge. Due to these problems, non-technical users find it easier to work with Jira export functions or third-party tools instead of learning the REST API system.
Jira Data Center users can use the Issue History for Jira app to export issue histories with ease. This Marketplace app allows users to export issue history data without advanced setup or technical skills.
The app shows the complete history of every change made to status changes, data field edits, and task assignments. Users can set custom parameters for their reports by selecting projects, assignees, sprints, and time periods to focus on the data they need.
Also, the app allows users to export issue histories in XLSX and CSV formats to support additional data analysis and documentation. Moreover, using Issue History for Jira, it is possible to find and recover deleted issues so you don't lose important data.
Steps to export multiple issue history from Jira Data Center via this app:
Issue History for Jira app allows you to easily monitor what changes were made, when, and who was responsible for them.
Moreover, with the help of Issue History app, you can also download the history of one issue with its updates in Excel, CSV, and PDF formats. For that, you need to do the following:
✅ The app is available on Atlassian Marketplace: Issue History for Jira
Jira Data Center gives users different ways to get their issue history data. The built-in Jira export tool lets you save issue data in CSV format, but you must accept its limits, which prevent exports larger than 1,000 issues and exclude valuable information like comments and attachments.
Using the Jira REST API gives you complete access to data, but you need programming skills to use it. Using Issue History for Jira, you can export data easily through its app interface without any programming skills.
Natalia_Kovalchuk_SaaSJet_
Product Marketer
SaaSJet
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