How to Do Capacity Planning in Jira: A Simple Guide

Let’s face it—capacity planning can sound like some hardcore project management mumbo jumbo, but it doesn’t have to be! If you’ve ever wondered how much work your team can handle without imploding or missing deadlines, capacity planning is your answer. And guess what? You can totally nail it using Jira.

What is Capacity Planning?

In simple terms, capacity planning is figuring out how much work your team can realistically handle during a certain period (usually a sprint or a project phase). It helps you avoid overloading your crew and ensures that tasks get completed on time without burning everyone out.

How to Do Jira Resource Capacity Planning

1. Set up Your Team’s Capacity

Before you start planning tasks, you need to define your team's capacity. In Jira, this involves setting up work schedules, availability, and time allocations for each team member. Here’s how to do it:

  • Global Availability. To configure a member's global availability, click on the member, specify their start and end dates for availability in the Global availability section, and, if necessary, create an absence by providing the start and end dates along with an optional description of the reason for the absence in the Absences section.

  • Team-Specific Availability. You can configure the dates and working hours that team members are available to work on specific teams.

2. Estimate Task Duration

Jira allows you to add estimates for each task. Estimating task duration accurately is critical for capacity planning because it determines how much work can be assigned within a sprint.

You can use Jira’s Story Points or Time Estimates (in hours or days). Whichever metric you choose, ensure it aligns with your team’s working methods:

  • Time Estimates work well for teams where task durations are relatively predictable.

  • Story Points are better suited for Agile teams that estimate work complexity and effort instead of duration.

3. Plan Sprints Around Capacity

Once you’ve set up your team’s capacity and added estimates to your Jira tasks, you can start planning your sprint. The goal is to ensure that the total workload for each team member stays within their available capacity. Here's how:

  • Create a sprint in Jira.

  • Assign tasks to team members based on their available capacity. Use the estimate-to-capacity ratio to ensure that no one is overbooked.

  • Jira’s burndown charts can help track progress over time and ensure that you’re staying within capacity.

Jira Capacity Planning with Planyway

If you want to level up your Jira capacity planning, Planyway is your secret weapon. With its easy-to-use interface and powerful capacity management features, you can visualize who’s doing what and make smarter decisions. Here’s how:

1. User Capacity and Limits Feature

Planyway lets you set up user capacity limits for a day. This helps you avoid the classic pitfall of assigning too many tasks to your team members. You can see at a glance who’s overloaded and who’s got some breathing room.

2. Balancing Workload

Planyway’s visual workload manager helps you stretch tasks to balance the load. If one person’s drowning in work and another’s sipping coffee with nothing to do, you can even things out in seconds.

3. Time Tracking and Reporting

Need to know how long tasks are actually taking? With Planyway’s time-tracking tools, you can get real-time data on task progress. This not only helps you plan better for the future but also keeps everyone on the same page about where time is being spent.

A Review from a Planyway User 💬

"Planyway completely transformed the way we handle capacity planning. Before using it, our team often found themselves overloaded or scrambling to meet deadlines. Now, with the visual workload manager and capacity limits, I can instantly see who’s overbooked and reassign tasks accordingly. It’s like a weight has been lifted off my shoulders as a project manager, and my team has noticed the difference too—they’re less stressed and more productive. Planyway truly makes capacity management effortless!"

Alex T., Agile Coach

 

Common Pitfalls in Jira Capacity Planning and How to Avoid Them

Even with the best tools, mistakes happen. Here are some common pitfalls you’ll want to avoid when doing capacity planning in Jira:

  1. Overloading your team. Just because a team member has 8 hours in a day doesn’t mean they can work 8 hours straight on one task. Make room for meetings, breaks, and unexpected tasks.

    • Solution: Factor in buffers for breaks and other non-task-related work.

  2. Inaccurate task estimates. If your time estimates are off, your capacity plan is useless. Learn more about task estimates here.

    • Solution: Use historical data to improve your estimates or use Jira’s time tracking to get more accurate as you go.

  3. Not updating capacity regularly. Life happens. People get sick, go on vacation, or get reassigned.

    • Solution: Regularly update your team's capacity in Jira to reflect real-world changes.

Benefits of Capacity Planning

So, why should you care about capacity planning? Let me hit you with a few reasons:

  1. Prevents Burnout. Ensuring that no team member is assigned more work than they can handle keeps stress levels down and morale high.

  2. Improves Predictability. When work is planned according to capacity, it becomes easier to predict how long tasks or projects will take.

  3. Better Resource Management. Knowing your team's capacity helps you allocate tasks efficiently and avoid underutilizing or overloading team members.

  4. Enhanced Communication. Capacity planning improves communication between project managers and team members, fostering transparency about workloads.

  5. Improves Delivery and Execution. Aligning tasks with available resources ensures smoother project execution and greater on-time delivery.

Wrap-up

Capacity planning with Jira doesn’t have to feel like a chore. With the right approach and tools—hello, Planyway!—you can keep your team running smoothly without overloading them. Whether you’re trying to balance workloads, track time, or avoid common planning pitfalls, these tips should help you handle capacity like a pro. Keep your team happy, healthy, and always on track. ✌


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Laurie Sciutti
Community Leader
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October 8, 2024

Great article, @Mary from Planyway !

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Humashankar VJ
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October 8, 2024

Great insights!

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Stephen_Lugton
Community Leader
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October 8, 2024

Thanks for the article @Mary from Planyway 

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Orlando Kelly
Contributor
October 31, 2024

I don't see this anymore in the plans area, does this functionality still exist in Jira?

 

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Brandon Boelman
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November 14, 2024

I am struggling to find the Manage Shared Teams and Global Availability in Jira (we are on Cloud Premium, IT staff has been unable to find any permissions that would apply.) Our teams only show a total capacity, which is not granular enough for me. I imagine Manage Shared Teams is Jira version and or permissions based?

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Bojana Vasic February 25, 2025

Hi @Mary from Planyway 

The link you shared with @Brandon Boelman is for data center not for cloud - is  member's global availability (single user capacity) available in cloud? Please share docs if it is.

I am on cloud premium and I only see team capacity available.

Many thanks! :)

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