How to Create a Google-Like Form in Jira and Confluence (But Even Better with Full Jira Integration)

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Google Forms is great when you just need to collect quick inputs. Share a link, gather responses, export a spreadsheet — done. But if your team works in Jira or Confluence, Google Forms quickly shows its limits:

• Responses live outside Jira.

• Attachments get stuck in Drive instead of issues.

• There’s no way to trigger Jira workflows or automations.

• External or anonymous submissions can’t be tied back securely.

Teams end up duplicating effort: copy-pasting answers into tickets, losing context on attachments, and cleaning messy data. What they really want is a Google-Form-like experience inside Jira and Confluence — simple to fill out, but powerful enough to drive structured work.

That’s exactly what Smart Forms for Jira delivers. It’s available for Cloud and Data Center, and works across Jira Software, Jira Service Management, Confluence, and Jira Product Discovery.  It lets you build forms with file uploads, share them externally, allow anonymous submissions, and even pre-fill them with Jira values. 

Step 1: Build a Form That Feels Like Google — but Lives in Jira

The Smart Forms builder uses drag-and-drop elements: text fields, dropdowns, checkboxes, consent checkboxes, and attachment uploads. You can style the form with headers, content blocks, and dividers, so it’s clean and easy to navigate.

Unlike Google Forms, though, every field can be mapped directly to Jira field or all field can be mapped to single field like a description. No need for tons of custom fields. That means your HR feedback form, vendor intake, or investor questionnaire doesn’t just collect data — it powers your Jira workflows the moment someone hits submit.

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Step 2: Add Attachments Without Losing Them in Email Threads

Need candidates to upload resumes, vendors to attach compliance documents, or customers to send screenshots? Add an Attachment field that works also for anonymus forms. Files are uploaded straight into the linked Jira issue — no separate drives. Admins can even validate file types with regex (e.g., only PDFs, or only images) to enforce compliance.

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Step 3: Open the Door to Anonymous Submissions

Sometimes you don’t want accounts or portals slowing things down. Anonymous access is critical for HR feedback, customer NPS surveys, or external intake like vendor risk assessments.

With Smart Forms, you can:

• Share a public link to your form (like Google Forms).

• Allow anyone with the link to respond — no Jira account required.

This way, you maintain the simplicity of Google Forms but keep all responses secure inside Jira issues.

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Step 4: Pre-fill Options with Jira Values

Here’s where Smart Forms goes beyond Google Forms. Instead of typing static options, you can pull live Jira values into your form.

For example:

• Populate a “Priority” dropdown with your Jira project’s High/Medium/Low values.

• Show Sprints or Versions in a release planning form.

• Pull Components into a bug intake form.

• Pull Request types to your forms, so user can select request or work item type by his own.

When users make a selection, Smart Forms can update existing Jira issue fields or create new issues with those values pre-set. It works also with work item type fields, that can be selected by user during form submission. This keeps your intake aligned with Jira’s data model, so you never end up with mismatched categories or off-list labels.

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Step 5: Validate Inputs with Regex

Anyone who’s managed intake knows the pain of messy data: broken emails, invalid IDs, random file types. Smart Forms solves this with regex validation.

You can set rules like:

• Email format only.

• Phone numbers in E.164.

• File names ending in .pdf.

• Jira issue key format (e.g., DEV-123).

Users see a friendly error message if their input doesn’t match, so they correct it before submitting. That means clean, usable data from the start — no manual cleanup.

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Step 6: Share, Embed, Automate

Once built, your form can be shared like a Google Form but with Jira power behind it. Options include:

• Share a link via email, website, or Slack.

• Embed on Confluence pages or intranet portals.

• Auto-attach forms to specific issue types in Jira or JSM.

Every submission can create a new issue, update an existing one, or even trigger Jira Automation (e.g., send a confirmation email, assign to a team, or request follow-up with another Smart Form).

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Use Cases

• HR Feedback → Anonymous survey embedded on Confluence, feeding directly into HR Jira projects.

• Investor Intake → External form with attachment field for IDs and documents, mapped to issue fields.

• Customer NPS Survey → Auto-sent via Jira Automation after issue resolution, with regex enforcing numeric-only input.

• Vendor Assessments → Public form link with conditional logic for compliance checklists and required file uploads.

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The Bottom Line

Smart Forms gives Jira the simplicity of Google Forms — but with enterprise-grade control, validations, and automation. You can collect attachments, open forms to anonymous users, pre-fill them with Jira values, validate responses with regex, and connect everything to Jira workflows.

Whether you’re on Cloud or Data Center, and whether your team works in Jira Software, JSM, Confluence, or Jira Product Discovery, this approach keeps requests structured, data clean, and processes automated.

👉 Stop copy-pasting from Google Sheets. Build forms where the work already happens: Jira.