Epic panel not displaying on backlog view

[Karyl Crick]

I am new to my project (and fairly new to Jira) and the people who set up the Jira wall have left the company.

When I look at the backlog view of the project, the Versions panel is displayed but I was expecting to see the Epics panel ^ to be displayed as well.

There are 26 epics that have been created previously but I am unable to access them from the backlog because its not displaying.

Can someone help me?

[Desi Nikolova · Accepted solution]

Hi Karyl! If you are using Jira Cloud you need to do the following:

1. go to the project backlog
2. click on the 3 dots in the right top corner
3. select show epic panel 

Let me know if that worked. 😊

[norair.markarian]

Thanks very much, that worked!

[Danno]

You might need to look at the board settings. In particular the filter might be your issue. I use filters to limit what Epics are available in the backlog since I am trying to run multiple projects in one sprint.

[norair.markarian]

Thanks, resolved!

[Dave]

Hi @Karyl Crick,

Some additional context might be useful here... are you on Server / DC or Cloud... and if you're on Cloud are you using a Team Managed or Company Managed project?

I believe that the UX is subtlety different in some cases as to how you add the epics panel.

Regards,

Dave