Start date disappears after saving changes in Plan

[Hillary Moore]

When I add a start date to an issue in my Plan, the start date appears in my Roadmap view. But after I 'Review Changes' and save my changes to Jira, the start date disappears from the Roadmap view. How can I prevent this from happening?

[Crystelle S]

The fields you are updating in Plan have to be available to you in Jira as well. Are there any restrictions on this field in Jira itself? Could there be a user restriction or other validation on that ticket screen that keeps you from updating it?