Parent / child vs Epic Links in plans

[Richard Gaunt]

https://support.atlassian.com/jira-software-cloud/docs/upcoming-changes-epic-link-replaced-with-parent/

I have the following requirements

1.Show my epics and linked stories on jira plans, 

2. Use the API to automatically add stories to epics

As the epic-link functionality is being deprecated and cannot be set through the API (according to deprecate behaviour announced), my API code issues parent / child relationships between epics and stories.

This all looks fine in the jira stories and epics themselves - parent / child relationships are shown correctly, but in the plans page my stories are now shown as "issues without parent".

Can you advise when the plans display will catch up with the new linking approach?

Many thanks for your help as ever!

[Daniel Capizzi]

Hi @Richard Gaunt - welcome to the Atlassian Community!

Just a quick question first. The documentation you've linked is for Jira Cloud, we are indeed deprecating the Epic link there, however you've tagged your post as Jira Server. Could you please confirm whether you're using Cloud or Server for your instance?

If you're on Jira Server then we're not deprecating the Epic Link and you should continue to use the API as you were before.

If you're on Jira Cloud then we are deprecating the Epic Link, and moving over to using the parent API is the correct course of action here. If this is the case, then it sounds like something might be going wrong because this should already be working just fine.

Are you able to share a little bit more info about your hierarchy configuration and the api calls you're making?

I'd be happy to help however I can, but if you'd prefer not to share details of your site publicly then I'd recommend you get in touch with us through https://support.atlassian.com/contact - our team of Support Engineers will be able to take a closer look at your site and see what might be happening!

Cheers,

Daniel