I'm Unable to .. change the Ranking in Advanced Roadmap .. Review and Accept Changes

[Mike Lemmon]

Hi There:

I'm currently unable to make changes in Advanced Roadmap, then use the Review Changes and Accept it.

I'm getting the following error?  Any thoughts on how to resolve this?

[Daniel Ebers]

Hi @Mike Lemmon

assuming this is a Jira Server or Jira Data Center installation although the message is stating there would be no more details available a look into server logfiles will be necessary probably.

Hopefully they will give a clue in cases like that what is actually happening.

https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-1027120387.html

Curious if this has been sorted out after you have posted here? Have you involved Atlassian Support or was it just a short interruption? Or is the problem even persisting?

Cheers,
Daniel

[Mike Lemmon]

Hey Daniel:

Thanks for the response, the issue has been resolved.

The Admin did a re-sync .. I think he called it .. and everything then worked.

Thanks again, have a great day.