How do you deal with issues that take more time than manpower-time?

[Christoph Baumeister]

My question is how to include issues into roadmap planing that take 10 days, but only require 5 days of real work because there is some external dependency. As a consequence the engineer only needs to be blocked by 5 days, but the whole issue needs to be planned with 10 days. Any suggestions?

[Steve Thornhill]

Have you considered using sub-tasks within the issue.

• Sub-task one for 5 days as external work.
• Sub-task two for the engineer, but blocked by sub-task one.

[Christoph Baumeister]

@Steve Thornhill Thanks! And then assigning the external sub-task to a fictive "external" team?

[Steve Thornhill]

Yep, the sub-task doesn't need to be assigned, but if you are likely to use it for reporting then it would make sense to have an 'external' user/team rather than just being unassigned.