Advanced Roadmap does not show subtasks with the status (done)

[Michael Weyermann]

When I transfer a subtask in Done status, it is no longer displayed in the Advanced Roadmap. Is there a configuration? All other subtasks are displayed. If I change the category of the status to In Progress, these subtasks are also displayed.

[Crystelle S]

Is your subtask workflow auto-completing the subtask when you choose Done (i.e. is there now a resolution?) is your Plan set to exclude anything with Done or a resolution value?

[Michael Weyermann]

I haven't set up an automatic completion of subtasks, nor are completed tasks or tasks with a resolution value excluded. Interestingly, I've found that subtasks without a resolution or where the resolution field isn't displayed are missing from the roadmap.

[Crystelle S]

I believe that is the case for tickets in AR - you do need the resolution field on the screen scheme even if there is no value on the ticket(s)